Telephone forwarding service will be closed from April 15th. The Department of Telecommunications (DoT) has asked telecom companies to suspend USSD-based call forwarding services in the country from mid-April. In order to curb fraud and online crimes through mobile phones, the ministry has issued an official notice ordering the suspension of this service from April 15 until further notice.
“In this regard, the competent authority has decided that all licensees should discontinue their existing USSD-based call forwarding services from April 15, 2024 until further notice,” the order said. ing.
What is USSD-based call forwarding service? How do I access it?
Mobile customers access USSD services, most commonly the *401# service for unconditional call forwarding, by dialing an active code on their phone screen.
A common use for this service is to find out information such as your IMEI number or your mobile phone balance. In its March 28 order, the department said it found that certain illegal activities were conducted using call forwarding features based on unstructured supplementary services data (USSD).
“All existing subscribers who have activated USSD-based call forwarding services will be asked to reactivate their call forwarding services in an alternative manner to prevent such services from being activated without notice. “There is,” the order states.
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